Frequently Asked Questions
Find answers to questions that may have already been asked
I get an error when I try to load one of your presets...
Please make sure you've checked the requirements before downloading a pack. The most common errors all arise from having an incompatible version of Ableton Live. If you've purchased a pack and it is not working please get in touch and I'll be happy to refund you.
I've downloaded one of your products - what am I allowed to do with it?
What is Ableton Live?
Ableton Live is music production software often known as a digital audio workstation (DAW). The best place to learn about Ableton is at their official site: Ableton.com
I ♥︎ what you do! How can I support?
The best way to support is simply by buying one of my packs - that way everyone wins! 🙌🏻
You could also check out the Donate page for other ways to help me keep making awesome tools for Ableton Live.
You can follow me online and share the work I do with friends you know will find it valuable. I appreciate every little bit of support I get.
I've found a bug.
If you've found something wrong with one of my packs or devices, a missing file, a control that doesn't work or whatever else please let me know so I can fix it! As a thank you I'll reward you with one free device / pack / rack of your choice! Just drop me an email via the Contact page letting me know where the error is and we can go from there.
I've found an error.
I'm a little OCD, so if you've found an error somewhere on the site, a typo, a broken link or whatever else please let me know so I can fix it! As a thank you I'll reward you with one free device / pack / rack of your choice! Just drop me an email via the Contact page letting me know where the error is and we can go from there.
I love your artwork, is it for sale?
Not at the moment but if you really like it maybe we can make a plan. Please get in touch at via the Contact page and we can chat.
How do I say ELPHNT?
You say the full word, 'elephant' |ˈɛlɪf(ə)nt|
Are you actually an elephant?